Questions about your order

1. How do I correct my order?

Simply send us an e-mail with your order number and let us know what you would like to correct. We will then correct your order.

2. How do I cancel my order?

Simply send us an email with your order number and let us know that you would like to cancel your order.

3. How do I receive my invoice?

You will receive the invoice automatically by e-mail after the order process.

4. How can I track my parcel?

As soon as your parcel has been dispatched, you will receive a parcel number or a tracking link by email.

5. When can I expect delivery?

The estimated delivery time is shown on the product page in the shop.

6. How do I return the item?

You will receive a returns note from us by email (excluding made-to-measure items).